Conference on Quality Supervision,

To protect your meeting a success be carried out smoothly, Head of Conference Services to establish three check security system.

1 large (important) During the meeting, general manager of the establishment of the Conference, on behalf of General Manager has overall responsibility for the meeting of the reception work, will be hosted around the layout of the pre-preparation work.

2, the appointment of "meeting golden key", "meeting golden key" to provide you with the whole process, all-round, all-weather service, always reflects the "satisfaction + surprise" principle of service.

3, all departments set up session manager, to help "meeting golden key" to complete the task the meeting reception.

4, the Executive Meeting 3 check:

An examination: all service points, service personnel checks. Control its meetings, the implementation of service details.
2 examination: departmental meeting manager inspection. And the venue layout, equipment, and its service programs, including service personnel to be checked.

3 Check: "The meeting golden key" comprehensive inspection. Coordination of services, links, tracking services provided to customers needs, implement the service details. Examinations in a uniform reporting format, the use of the hotel oa (OA system) Real-time delivery, in order to facilitate timely follow-up to provide efficient, rapid and conference services.

5, the examination found problems or poor implementation of this system, affecting the quality of conference services, resulting in service satisfaction rate has dropped, according to hotel "Service Quality Assessment Rules," provides that to be rewards and punishments.